In those cases where (to list a few possible causes, not limited to, listed in no particular order):
-Windows Media Center Local Profile Metadata Cache is corrupt,
-Windows Media Center Metadata Information is not being shown properly,
-Windows Media Center is showing ‘Phantom’ Movies (ie. and/or movies no longer found in your Windows Media Center Library),
-you have exhausted your research and cannot find a cause/solution for the issues in your Windows Media Center Metadata Library, then this option may be the best solution.
Steps are as follows:
01 – from the Main Switchboard
![Metadata Utility – Maintenance Switchboard](https://metadatautility.com/wp-content/uploads/2020/04/23.jpg)
02 – click on ‘Maintenance Switchboard’
![Metadata Utility – Main Switchboard](https://metadatautility.com/wp-content/uploads/2020/04/57.0.1.jpg)
03 – click on ‘Metadata Utility Maintenance Main Switchboard’
![Metadata Utility – Maintenance Switchboard - Main Maintenance Switchboard](https://metadatautility.com/wp-content/uploads/57.1.jpg)
04 – click on ‘Metadata Utility Maintenance Delete Switchboard’
![Metadata Utility – Maintenance Switchboard - Delete Switchboard](https://metadatautility.com/wp-content/uploads/2020/04/57.1.4.jpg)
05 – click on ‘Delete Windows Media Center Cache’
![Metadata Utility – Maintenance Switchboard - Delete Switchboard - Delete Windows Media Center Cache](https://metadatautility.com/wp-content/uploads/2020/04/57.1.4.2.jpg)
![Metadata Utility – Messages - Delete Windows Media Center Cache](https://metadatautility.com/wp-content/uploads/2020/04/57.1.4.2.1.jpg)
![Metadata Utility – Messages - Delete Windows Media Center Cache](https://metadatautility.com/wp-content/uploads/2020/04/57.1.4.2.2.jpg)
-Select ‘Yes’ to Delete the ‘Windows Media Center Metadata Cache’ from your Local Profile. Once completed,
06 – click on ‘Return to Metadata Utility Maintenance Main Switchb.’
![Metadata Utility – Maintenance Switchboard - Delete Switchboard - Return to Maintenance Switchboard](https://metadatautility.com/wp-content/uploads/2020/04/57.1.4.3.1.jpg)
07 – click on ‘Return to Maintenance Switchboard’
![Metadata Utility – Maintenance Switchboard - Delete Switchboard - Return to Maintenance Main Switchboard](https://metadatautility.com/wp-content/uploads/57.1.4.3.2.jpg)
08 – click on ‘Return to Main Switchboard’
![Metadata Utility – Maintenance Switchboard - Delete Switchboard - Return to Main Switchboard](https://metadatautility.com/wp-content/uploads/57.1.4.3.3.jpg)
09 – click on ‘Merge Generator Switchboard’
![Metadata Utility – Main Switchboard](https://metadatautility.com/wp-content/uploads/2020/04/51.0.jpg)
10 – click on ‘Metadata Utility Merge Switchboard’
![Metadata Utility – Merge Switchboard](https://metadatautility.com/wp-content/uploads/2020/04/52.0.jpg)
11 – click on ‘WMC XML Profile Cache’
![Metadata Utility – Merge Switchboard – WMC XLM Profile Cache](https://metadatautility.com/wp-content/uploads/53.1.jpg)
![Metadata Utility – Messages - Cache](https://metadatautility.com/wp-content/uploads/2020/04/56b.jpg)
Click ‘Yes’ to Cache All Records to your Local Profile
Note: If ‘no’ records were pre-selected, then Metadata Utility will prompt you to automatically select all records and Cache all records to your Local Profile.
For Additional Information, visit Section: Metadata Utility – Operation – Delete Windows Media Center Cache click here.