1. Acceptance and Modification of Terms and Conditions
The use of websites, products and services managed or administered by MetadataUtility.com (“Metadata Utility”), as well as of software developed and/or distributed by MetadataUtility.com, are executed by the current Terms and Conditions (“Terms and Conditions”). When downloading, installing or using software provided by MetadataUtility.com, Users acknowledge that they have read, understood and accepted the current Terms and Conditions.
In the event of modifications of the Terms and Conditions, the version published on MetadataUtility.com website is the only evidence. As a consequence, Users are welcome to frequently consult this document in order to be informed of possible modifications.
This page was last updated on the 10th of September, 2020.
2. Payment for Orders/Merchant of Record
Our order/payments are processed by Paypal.com. Paypal.com is the Merchant of Record for all our orders. Paypal.com provides all customer service inquiries and handles refunds/returns.
Subscribed Users to MetadataUtility.com services as well as owners of accounts on these servers are explicitly authorized to download and use these software, scripts and programs which are made available to them. Any other use of the software, scripts, sources, texts, drawings or methods contained in the programs made available on the Website or any other element of the Website, and in particular the use of the whole or parts of programs, scripts or any other item likely to be marketed, rented or any other for-profit use of the aforesaid items is strictly prohibited. In the event of non-compliance with the instructions or with the limitations of use related to the services or in the event of non-compliance with the current Terms and Conditions, MetadataUtility.com RESERVES THE RIGHT TO SUSPEND OR CLOSE ANY USER ACCOUNT, TO DENY ACCESS TO ITS SERVERS AND TO TERMINATE ITS SERVICES WITHOUT ANY COMPENSATION.
4. Interruption of services
MetadataUtility.com cannot be held responsible for interruptions of service, or for the impossibility to access any of its products or services, including customer support and download or activation of MetadataUtility.com products.
5. Response Time/Support
Response time for information, support and assistance requests concerning the use and/or payment of provisions, services, software, or any other product provided by MetadataUtility.com may take up to 2 working days. As far as possible, MetadataUtility.com commits itself to reduce latency periods to their minimum. MetadataUtility.com’s current average first response time is about 24 hours, weekends included.
Technical Support related questions are sent by email or through online forms or other appropriate means which are normally processed within the same response time. However, if the issue requires the intervention of a third party to be appropriately handled, MetadataUtility.com will not be held liable for eventual delays.
6. Limitation of Responsability
MetadataUtility.com DOESN’T ASSUME ANY RESPONSABILITY FOR POSSIBLE INTERRUPTION OR SUSPENSION OF WHOLE OR PARTS OF THE FEATURES ON ITS SITES RESULTING FROM ACTIONS OR OMISSIONS BY DIGIDNA OR A THIRD PARTY. WHEN SUBSCRIBING TO SERVICES PROVIDED BY DIGIDNA, USERS RECOGNIZE AND ACCEPT THAT WITHIN THE SCOPE OF REGULATIONS, MetadataUtility.com, ITS AFFILIATED COMPANIES OR COMPANIES WHICH TAKE PART IN MAINTENANCE, PRODUCTION OR SUBCONTRACTING SHALL NOT BE HELD RESPONSIBLE FOR DIRECT, INDIRECT OR ACCIDENTAL DAMAGES, OR FOR THE COMPENSATION OF MORAL DAMAGES, COSTS, LOSSES, DECREASES IN THE TURNOVER OR ANY LIABILITIES (EVEN IF SUCH A DAMAGE WAS ANTICIPATED OR COULD BE AVOIDED BY MetadataUtility.com), LIKELY TO HAPPEN WHEN USING SERVICES, OR ON THE CONTRARY, WHEN SITES OR THEIR CONTENTS CANNOT BE USED. MetadataUtility.com DOES NOT ASSUME ANY RESPONSIBILITY FOR DAMAGES OR VIRUSES WHICH COULD INFECT YOUR COMPUTER OR YOUR IT HARDWARE AFTER JOINING OR USING MetadataUtility.com WEBSITES OR DOWNLOADING PARTS OF THE WEBSITES.
8. Denial of Guarantee
WITHOUT LIMITING THE SCOPE OF ARTICLE 5 ABOVE, ALL CONTENT, INFORMATION AND PROGRAMS FOUND ON MetadataUtility.com’S WEBSITES ARE PROVIDED ‘AS IS’, ACCORDING TO THEIR AVAILABILITY, AND WITHOUT ANY GUARANTEE, EITHER EXPLICIT OR IMPLICIT.
MetadataUtility.com DOES NOT GUARANTEE THAT ITS SERVERS, ITS INTERNET SITES OR THEIR CONTENTS WILL MEET YOUR EXPECTATIONS, NOR THAT THEY ARE UNINTERRUPTED, CONVENIENT, SAFE OR ERROR-FREE. ADVICE OR INFORMATION OBTAINED FROM Metadata Utility.com IN WRITTEN OR ORAL FORM REGARDING USE OF MetadataUtility.com SERVICES AND PRODUCTS DOES NOT CONSTITUTE A GUARANTY OF ANY KIND.